How do I return my purchase?
Please complete the returns form here. Please see our refund and returns policy for complete instructions on how to return your purchased item.
What happens if my purchase was defective?
We ensure that all products are of high quality when they are shipped to customers. Should it happen that your item is defective then please contact our friendly Customer Loyalty team on firstname.lastname@example.org. The time period for such a return is the same as any other return - 14 days after the item was received. A replacement item will be sent to you accordingly. Should it happen that we are out of stock, then you will be contacted by Customer Service, and you will be provided with store credit or you can contact our Customer Loyalty team for assistance.